Field Service Engineer - Tooling - Pharma Packaging - Dublin

Location: Ireland

EUR 30,000 - 35,000

Job Type: Perm

Industry: Biotech-Pharma-Medical-Device-Jobs

Job ID: JO-1901-12463

Consultant: Karen McHugh

Are you a Field Service Engineer with experience in metrology/Quality and measuring equipment – ideally having FaroArm & Solidworks expertise?

Are you interested in travelling throughout Europe to leading pharmaceutical companies?

If interested in discussing this role, please contact Karen on +353-1-7978720 or send your CV to

Field Service Engineer - Tooling - Pharma Packaging - Dublin


Our Client is a leading global independent producer of blister pack tooling and blister format parts within the Pharmaceutical Industry.. 

They are a rapidly growing company with a manufacturing base in Ireland and global clients.

Job Description

The successful candidate will road-map and advise on designs for complex and high precision tooling, for some of the highest profile Pharma customers around the world, using the latest measuring technologies and working within one of the largest in-house design engineering teams in the country.

The Field Applications Engineer will lead the initial onsite project framing, while representing the company brand to our customers. 

The role will involve frequent travel to customer sites globally - conducting the audit, assessment and measurement of machines and tooling and defining customer requirements.

Right First Time Quality

Measuring and scanning of customer tooling and blister machines onsite

Researching and collating necessary information

Identifying, when onsite, if agreed sales order will meet customer requirements

Preparing field checklists in advance of visit

Communicating accurate and complete design data, ensuring timely hand over to design team members

Continuous process improvement to drive onsite field efficiency

Analysing field findings to create template information, while ensuring no gaps in information exist before design begins

Technical review of completed tool sets within machine models as required

Supporting review of customer complaints if required, ensuring corrective actions are closed in timely manner

Knowledge share

Developing FaroArm expertise, and training design team members

Writing of Standard Operating Procedures

Supporting Sales and Customer services teams with technical support

Providing commercial insights from field visits to develop the company business

Key Performance indicators:

Right First Time design dataset, with customer project assessment completed and communicated to necessary stakeholders, with regard to business deadlines


3rd level qualification in Mechanical Engineering, or similar related discipline, and/or extensive experience in modelling machine parts

Proven excellence and experience in metrology/Quality and measuring equipment – ideally FaroArm expertise

SolidWorks experience

Proven systematic and logical approach for Right First Time design

Previous consultative engineer experience, including report writing

Proficiency in Microsoft Office

High flexibility for travel as central part of role- travel is predominantly within Mon- Fri every fortnight.

Commercially savvy

Confident communicator, being highly professional and enterprising

Enjoys the challenge of problem solving and collaborating in a team

Proven high levels of initiative and attention to detail are required


€30 - 35K per annum, dependent on experience

Permanent position

Excellent benefits and performance incentives in this forward thinking manufacturing company.


Karen McHugh is the consultant managing this position.

If you have any queries about this role, you can contact her by e-mail or phone +353-1-7978720


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