JobContax Privacy Policy

What Personal Data Do We Collect

We collect your name, contact details and other relevant information directly from your CV. We may also obtain data about you from third parties to enhance and personalise your experience, and make sure we’re finding the jobs most suited to you.
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The Purpose For Which We Hold Your Information

We use the information we collect to provide you the best possible service. This includes notifying you of future job opportunities, improving our websites and answering your questions.
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How long will you keep my personal data for?

We will store your data only for as long as necessary. What’s more, we conduct regular data-cleansing and updating exercises to make sure the information we have is relevant and accurate.
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Your Rights

You’re in control of your data. Should you wish to stop receiving emails from us, you will be able to unsubscribe or opt-out from the communications you receive, or contact us on email, telephone or even by post and we will make that change for you.
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What is your cookie policy?

We want your user experience to be the best it can possibly be, which is why we use cookies. These are small text files placed on your device to collect data and help improve our websites and online services.
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Who can you speak to at JobContax about this Privacy Policy?

Get in touch with us here if you have any questions at all about how we process, store and share your personal information.
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Privacy Policy


Contax Limited trading as JobContax is committed to protecting the privacy of our website visitors and customers.
The purpose of this Privacy Notice is to outline how we collect and use any personal information ("personal data") about you.
You have the right to object to us processing your personal data for direct marketing and also to processing which is carried out for the purposes of our legitimate interests.

Change To Data Protection & GDPR

The law in relation to data protection changed with effect from 25th May 2018.
This Privacy Notice has been updated for new guests registering with effect 24th May 2018 to reflect your new rights and for existing customers to update how we process your personal data.
Read through this to fully understand the basis upon which we collect, use and store your personal data and to whom it is disclosed.
JobContax will always keep your data safe and comply with applicable data protection legislation.

Who We Are - The Data Controller

Contax Limited trading as JobContax , 104 Uper Drumcondra Road, Dublin 9, Ireland
(Registered company number in Ireland: 342539)
The above lists the Owner, Operator and Data Controller of this website, in realtion to the data protection laws terminology
References in this notice to "we" or "us" are to the above.

Your Rights

By law, you have a number of rights when it comes to your personal data.
Further information and advice about your rights can be obtained from the data protection regulator in your country (within Republic of Ireland, contact the Office of the Data Protection Commissioner).

To be informed

You have the right to know what personal data is being collected, our identity and your data protection rights (as per this Privacy Notice).

Subject Access

You have the right to request and obtain access to your personal data

To have inaccuracies corrected

If your personal data is inaccurate or incomplete, you have the right to have the data rectified, by the controller, without undue delay.

To have information erased

This is also known as the 'right to be forgotten', you have the right to have your data erased, without undue delay.

Data portability

This right only applies where processing of personal data is carried out by automated means.
You have rights to obtain and reuse your personal data for your own purposes across different services.
For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely
and securely, without affecting its usability.

To object to direct marketing

You have the right to object to direct marketing processing (which we do only with your consent) of your personal data where the processing relates to direct marketing.

To restrict the processing of your information, including automated decision-making

You have a limited right of restriction of processing of your personal data by a data controller.
You have the right to not to be subject to a decision based solely on automated processing.

Legal Basis For Us Using Your Personal Data

The lawful grounds for processing your personal data are:
To provide the recruitment and job-finding services you request (performance of contract).
To send you marketing communications (after obtaining your consent).
To better understand our customer base and improve our service offering (our legitimate interest to do so, having taken into account whether your interests and fundamental rights and freedoms are overridden by this type of processing).
All the personal data is processed by our staff in Ireland, however for the purposes of IT hosting and maintenance this information is located on SalesForce servers.

Sources Of Personal Data

We have a large variety of sources of Candidate data.
We will only ever source data that is necessary to provide services to you and in a way that would be generally expected.
We receive personal data about Candidates from a variety of sources.
The primary source is from our Candidates directly.
Examples of the sources of personal data of Candidates are as follows:
The Candidate may send their CV to us with the intention of registering with us to be informed of potential job vacancies
The Candidate may apply directly to a position advertised on the JobContax website
The Candidate may apply to a position advertised on a third party jobs website
The Candidate may be sourced from publicly accessible platforms where JobContax employees are also registered users, for example LinkedIn
The Candidate may be sourced from third party CV providers such as jobs websites who provide CV search facilities and where users have made their CV data available to registered customers of these sites
We receive Candidate information when the Candidate interacts with our communications e.g. websites and advertisements
We may receive personal data about a Candidate from nominated referees of the Candidate or from other Associated Contacts of the Candidate
The Candidate may be referred to us from a Client who wishes us to payroll the Candidate as a contractor
When we are providing a managed services solution to a client, the Candidate may be referred to us from a third party recruitment business which is a supplier to us for that client;
When we are providing a managed services solution to a client, the Candidate may be referred to us directly from that client requesting that we process their application on their behalf.

The Purpose For Which We Hold Your Information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
To provide recruitment and job-seeking services that you have requested either in relation to a specific job or for other job opportunities in the future
To share your information with clients against specific job opportunities where you have given your consent for us to do so.
On occasion your details may be shared with clients or other third parties e.g. background checking companies in the delivery of our service who may in turn share your details outside the EEA.
We may periodically send promotional emails about new job opportunities or other information which we think you may find interesting using the email address which you have provided.
For convenience, we may share your information with other consultants within the JobContax.
To enable you to submit your CV, apply online for jobs or to subscribe to alerts about jobs which may align with your preferences
To third parties where we have retained them to provide services you or our client have requested, such as references, qualifications and criminal reference checking services, verification of the details you have provided from third party source, psychometric evaluation or skill test etc.
We may contact you from time to time with information on events that we believe may be of interest to you.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, Social media sites like LinkedIn, phone, fax or mail.
We may use the information to customise the website per your interests.
In addition, we may disclose your personal data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to protect the rights, property or safety of our business, our customers or others.
This includes, in specific cases, exchanging information with other companies and organisations for the purposes of fraud protection; and
In the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company we may provide your personal data to a third party provided that the third party only uses your Personal Data for the purposes that you provided it to us.

What Personal Data Do We Collect

The term "personal data" means any information relating to a living person who is identified or identifiable (such a person is referred to as a "data subject").
We collect the personal data you provide to us during the registration and order checkout processes and any further personal data you provide to update your registration details from time to time.
This personal data includes:
Name and job title
Contact information including email address, telephone numbers etc.
Demographic information such as postcode and preferences
CV’s and employment history
Such information is only collected from you if you voluntarily submit it to us.

How Long We Keep Your Personal Data For

We will not keep your personal data for any purpose for longer than is necessary and we will only retain the relevant personal information that is necessary in relation to the purpose.
If you tell us, at any time, that you no longer us to process your personal data, then we will delete your personal data from our records.

Existing Data Information with JobContax

We will use our best endeavours to guarantee that all Personal Data that you have submitted to us is maintained and up to date.
However, it is your responsibility to inform us of any changes to your Personal Data to ensure that it is up to date.
Where we currently hold personal information about you, you may at any time request that we modify, update, erase or provide a copy of this information to you.
We will also provide an annual reminder for you to update this data or request your data to be removed.
All such deletions and date updates should be sent to from the email address of record and these will be actioned within one week and you will receive confirmation that this has been completed.
We may only refuse your request where we are legally obliged to do so.
Where your request has been refused we will provide you with reasons for this refusal.
We will then hold such data for only as long as it is necessarily required by law.


We are committed to ensuring that your information is secure.
We are committed to the protection of Personal Information submitted to us.
In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure.

What Are Cookies?

A cookie is a text file stored on your computer.
They can’t run any code and don’t contain viruses.
No one can read our cookies except us.
For security reasons, cookies can only be read by the site that set them.
To find out more about cookies in general, you might find the following Wikipedia link useful.

How do we use cookies?

Currently, analytics cookies may be generated as you browse our site.
In order to monitor how our sites are performing, we collect data about page visits.
This information is completely anonymous — we cannot determine who it came from.
When we use this data, we look at numbers of visitors overall rather than individual visits.
Analytics information is used in reports and to improve our site.
For example, we have used analytics data to add, remove or change features of the site based on how popular they are with users.
We track, for example:
The numbers of visitors to individual pages;
When pages were visited;
How long users stayed on the page;
The page they came from;
Technical data about the device being used to browse the site (such as browser and operating system version, and display size)
This data ensures that the technology our site uses is appropriate for the majority of our users, and how best to display the site for users who have less capable browsers.

More information about analytics cookies

We use Google to provide our analytics data. You can read more about how Google Analytics treats your data at

How do I control analytics cookies?

Google provides a tool to opt-out of Google Analytics.
This is available for all modern browsers in the form of a browser plugin.

Controlling cookies within your browser

A browser is a program you use to view web pages.
Your browser allows you to control what cookies are set on your computer, and how long they are stored.
You may have more than one browser installed on your computer.
In this case, you will need to change the settings for each browser you use.

Browser help pages relating to cookie settings

Browser manufacturers provide help pages relating to cookie management in their products.
Please see below for more information.
For browsers not listed below, please consult the documentation that your browser manufacturer provides.
Google Chrome
Internet Explorer
Mozilla Firefox
Safari (Desktop)
Safari (Mobile)
Opera Mobile

How We Contact You

If we have your consent, we may contact you by post, e-mail, SMS text messages, telephone or other means including other electronic means and social media applications, and only using such contact details as you provide to us from time to time.
If you no longer wish to receive such or certain communications, you can let us know by contacting us using one the address.
You may also update your preferred contact details from your account preferences after logging on to the website.

Making a Request

We are required by law to act on requests and provide information free of charge, except where your requests are manifestly unfounded or excessive (in particular because of their repetitive nature) in which case we may charge a reasonable fee (taking into account the administrative costs of providing the information or communication, or taking the action requested), or refuse to act on the request.
Please consider your request responsibly before submitting it. We’ll respond as soon as we can.
Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we will let you know.

Who can you speak to at JobContax about this Privacy Policy?

Questions, comments and the exercise of your rights regarding this Privacy Policy and your information are welcomed and should be addressed by email at or by post at Data Controller, Contax Limited trading as JobContax , 104 Uper Drumcondra Road, Dublin 9, Ireland.
If you wish to make a complaint on how we have handled your personal information, you can contact our Data Controller.
If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law you can complain to the supervisory authority in Ireland responsible for the implementation and enforcement data protection law:
The Data Protection Commissioners Office.
You have the right to complain to the DPC about our collection and use of your information.
You can contact the DPC via their website – or +353 57 8684800

Changes To This Notice

Any changes to this Privacy Notice will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If we plan to use Personal Data in a way that is inconsistent from that stated in this Privacy Policy, we will inform in advance you by email, and it will be your decision as to whether or not you are happy that we continue store and process your information.