Equity, Diversity & Inclusion Policy


Equity, Diversity & Inclusion (ED&I) is part of the way in which JobContax operates.
We can only reach our ambitions if we create an environment whereby people can be their authentic selves at work, sharing their skills knowledge and experience, thus creating an environment which allows people to perform to the best of their abilities.
This policy sets out our commitment to promoting a culture of inclusion which benefits employees, clients and candidates.
Discrimination will not be tolerated and will be dealt with in accordance with our Disciplinary & Performance Review policy.
Equity for JobContax means fairness: we must ensure that individuals, or groups of individuals, are not treated less favourably because of any protected characteristics.
Equity also means equality of opportunity: we must also ensure that those who may be disadvantaged can get the tools they need to access the same, fair opportunities as their peers.
Diversity for JobContax is about recognising difference.
It’s acknowledging the benefit of having a range of perspectives in decision-making and the workforce being representative of the organisation’s clients and candidates.
Inclusion for JobContax is about ensuring that people’s differences are valued and used to enable everyone to thrive at work.
An inclusive working environment is one in which everyone feels that they belong without having to conform, that their contribution matters and they are able to perform to their full potential, no matter their background, identity or circumstances.


  1. Maintain compliance with all relevant legal, regulatory and contractual requirements within the countries that we operate
  2. Provide a reference document for training purposes
  3. Provide guidance for best practice
  4. To ensure that everyone is treated with dignity and respect
  5. To encourage and celebrate equity, diversity and inclusion, by doing all we can to remove barriers in the workplace to ensure that everyone can fairly achieve their potential
  6. To ensure that managers lead by example and create an inclusive culture in line with JobContax principles and values


This policy should be applied to:
All areas of operations
All employees
All managers are responsible for implementing the policy within their business areas.


This policy will be subject to review under the following circumstances:
As part of an annual policy review process
Following change in Irish regulations
On request by a Board member

JobContax Approach

JobContax believes in equity of opportunity for all employees and job applicants regardless of the following:
▪ Age
▪ Disability
▪ Gender Reassignment
▪ Marriage and Civil Partnerships
▪ Pregnancy and Maternity
▪ Race
▪ Religion or Belief
▪ Sex
▪ Sexual Orientation

JobContax embraces the principles of equity, diversity and inclusion.
We aim to provide a working environment and culture that recognises and values differences.
We also aims to attract and recruit the best employees and candidates whilst encouraging diversity.
We select employees and candidates on the basis of merit and experience.
We do not select employees and candidates based on any protected characteristics but capture data according to skill set and experience.
This policy is to provide equity, diversity and inclusion at all stages of the employment relationship for all employees whether part time or full time.
We oppose all forms of unlawful and unfair discrimination on grounds of any protected characteristics.
Selection is therefore on the basis of aptitude, skills and ability.
Any employee found to have breached this policy may be subject to disciplinary action under JobContax’s Disciplinary and Performance Review policy.

JobContax principles and vision

JobContax’s commitment to Equity, Diversity and Inclusion is underpinned by our vision and principles that all employees are expected to strive to adhere to.
We continually strive to create a workplace based on the principles of inclusion and respect for all; a place where everyone listens and learns from each other to drive innovation; a place where everyone can be their authentic self.
We believe this is the role we can play to build a more equitable society for all.

At JobContax we believe in:
Fairness and respect for all
Powering people and organisations to fulfil their unique potential
Enabling and valuing everyone to have a voice
Social equity and socially responsible business

JobContax’s approach will enable us to:
Embed Equity, Diversity & Inclusion into our policies, processes and behaviour
Enable employees to bring their true, authentic selves to work
Be more equitable and transparent
Value unique perspectives
Drive our innovative thinking towards our services for clients and candidates

Our Commitment

Every employee is entitled to a working environment which promotes dignity and respect to all where individual differences and the contributions of all employees are recognised and valued.
No form of intimidation, bullying, harassment or victimisation will be tolerated.
Ensure every employee undertakes relevant training in equity, diversity and inclusion to raise awareness, understanding and the importance of equal opportunities in the workplace.
Ensure that our employment, training and development opportunities, and other policies, procedures and practices comply with this policy and do not discriminate intentionally or unintentionally against any group or individual.
Take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by fellow employees, clients, suppliers, visitors, the public and any others in the course of the organisation’s work activities.
Such acts will be dealt with as misconduct under the organisation’s grievance and/or disciplinary procedures, and appropriate action will be taken.
Particularly serious complaints could amount to gross misconduct and lead to dismissal without notice.
Follow local laws on equity as a minimum standard.
Create the conditions whereby you can work without fear of discrimination of inequity and empower you to share with us your thoughts on how we can improve (both formally and informally).
Collect diversity information (where local laws allow) of employees both at offer stage and intermittently through the employee life cycle to ensure that the JobContax instigates relevant initiatives in support of ED&I.
Have a proactive plan to achieve our ED&I ambitions in the countries we work in.
JobContax’s management fully supports this policy and responsibility for it lies with the Board of Directors.

Line Manager Responsibilities

As a line manager at JobContax we expect you:
To actively support diversity and inclusion, so that all colleagues feel valued, engaged and respected
To ensure that the decisions you make affecting employment, training, promotion, reward and career development are based only on an individual’s skills, talents and ability
To engage with your colleagues to create an inclusive working environment and ensure that everyone is familiar with the policy and aware of their responsibilities
To proactively address any inappropriate behaviour including taking formal disciplinary action where necessary
To be an advocate of diversity and inclusion
To support relevant reasonable adjustments to accommodate colleagues’ needs.

Employee Responsibilities

As a colleague and team member we expect you:
To familiarise yourself with this policy and to act in accordance with our commitment to equity, diversity and inclusion at all times
To work in partnership to create an inclusive environment in which everyone’s contributions are valued
To respect the rights of all your colleagues in an environment that is free from discrimination or harassment
To proactively challenge inappropriate behaviour and report breaches of this policy to your line manager or the HR team
To be an advocate of diversity and inclusion both within the business and with clients and candidates

Raising Issues

Complaints of alleged discrimination, harassment, third party harassment or victimisation are dealt in accordance with our Anti-Harassment Policy.
If you feel that you are, or have been discriminated, harassed or victimised you should raise the matter in complete confidence with the HR Department.
We take all complaints seriously and deal with them accordingly.

Equity, Diversity & Inclusion Policy